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Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Level 1
Why can’t I connect to friends .It keeps saying there is a error.
Hi and Welcome to the King Community
Make sure updated your Apps , and please check this page
Welcome to the King Community.🥰
We usually encounter this problem when the game is disconnected from the server during the game. In that case you first need to check if your internet is working properly then restart the game.
If you encounter such problems even after resting the game, follow the steps below and let us know.
Check app update - Log out game - Restart devce - Open game and Log in.
Thank you.
There also is an issue with friends and lives at the moment that is being investigated, however it sounds like your app may not be properly connecting to the internet