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subzue
subzue Posts: 3

Level 1
in Support

I have been playing Candy Crush Saga for some time but now can not get into my account now have tried to sign in again but want except my email or name said it is being already used could you please help thank you Thelma Vaughan-Cubitt

Best Answer

  • Alienscar
    Alienscar Posts: 16,464
    edited July 2022 Answer ✓

    Hello @subzue if you are receiving a message that says your name is already being used that sounds like you are trying to create a new account rather than logging in to your existing account.

    Make sure you choose 'sign in with existing King account' and not 'sign up with email' when signing back into your game account.

Answers

  • Alienscar
    Alienscar Posts: 16,464
    edited July 2022 Answer ✓

    Hello @subzue if you are receiving a message that says your name is already being used that sounds like you are trying to create a new account rather than logging in to your existing account.

    Make sure you choose 'sign in with existing King account' and not 'sign up with email' when signing back into your game account.

  • subzue
    subzue Posts: 3

    Level 1

    Thank you I am in

  • Alienscar
    Alienscar Posts: 16,464

    Glad to hear that @subzu

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