Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Tell me what's wrong with this picture.
Answers
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Hi and Welcome to the King Community
Sorry for the inconvenience. This game freez . Which device are you play?meanwhile please check this page
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Hello @richmax I can't really tell what has happened there, but it is interesting that you are the second person to complain about ingredients not falling.
I wonder if it is just an extension of the long running problem that causes a level to end with matched candy on the board.
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Seems your fruit ingredient didn’t fall where it should
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Welcome to the King Community🥰
The error is obvious according to your screenshot, but it is a graphics problem, meaning that the candy and elements of the game board are stuck at the end of the last move due to the graphics error.
If you had the option of extra moves, you would see the actual structure of the game board again and the candy would not be stuck at the drop point or it would not be there.
However we will pass the screenshot to our team and they will investigate the issue.
Thank you for your support and cooperation🙏
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