Winnings

Tammyw64

Why am I not getting the winnings for the wheel spin? If I hit the stars I don’t get the bonuses.

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/376138/winnings

Hi and Welcome to the King Community

Make sure updated your Apps and if you miss a reward from any other feature, please report this to our Player Support Team here, 

The screen shots are from all stats features and there are no rewards given from those.

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/376138/winnings

Welcome to the King Community.

In case of internet disconnection with the game during spin, we may face such problem but in that case we get another chance to spin. But if you have claimed the reward but not received the reward then you need to contact our player support.

Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.

For further assistance, please feel free to write back to us. We'll be happy to assist you.

Thank you.

Peter_Tornaros

https://community.king.com/en/candy-crush-saga/discussion/376138/winnings

Connect to the game through Facebook and it will tell you when you have no internet connection.