Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
💌 Lives inbox - How does it work? New Update!
Comments
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I know it’s a pain in the neck they did that to us we have done nothing wrong
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Since you put the limit of 20 lives per day you should discount the cost or increase the time of payed boosters. Last night I bought a payed booster and when I used all the limit lives, then I lost the remaining time left because of that. Do I have to feel upset now? Am I going to take my money back? You should reconsider those changes and act now!
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They promote fiendship.. but when your friends give you lives… No..you cant use them!
nonsense at All
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I cannot believe that with All the complaints they didnt move it yet
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HERE IS THE RESPONSE I GOT FROM CUSTOMER SERVICE THIS MORNING. WHAT A JOKE!
Thank you for contacting King Player Support, my name is Erick, and I'll be delighted to lend you a helping hand!
I'm sorry to hear that you discovered today about the changes made to the lives of Candy Crush Saga. As you have noticed, now your lives have a capacity limit.
You can verify your max limit by touching the mailbox icon. In the “Lives” tab, next to the small envelope icon, your limit will be displayed there (e.g. 30/30, where the second number is the limit). If you have reached your peak, you won’t receive more lives. Any lives previously saved won’t be lost, they can be used first until space is cleared for new ones.
I hope this won’t affect your gameplay enjoyment, and I'll be sure to pass your feedback to the development team, so thanks for taking the time to share it with us.
Please bear in mind changes are made constantly to the game itself and its rewards to help keep our players engaged and enjoying sweet new adventures. As such, while we are always dedicated to providing the finest in mobile gaming fun, the team will tweak aspects of the game from time to time to test new features and evaluate possible improvements to ensure our games are well-balanced and viable.
Rest assured, your feedback has been noted for our Development team to take into consideration with future updates and improvements.
If you have any questions don't hesitate to contact us again!
Have a wonderful day, Terri! 😊😉
I will soon send you a quick feedback survey so that you can rate the assistance that I personally provided you with. Please take a moment to share your experience, it will mean a great deal to me. Thank you in advance.
If your issue hasn't been resolved, please disregard the evaluation and reply back to this message. ❗
Kind regards,
Erick
King Player Support
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I’ve been a longtime player and this has to be the worst update/release of this game ever. Why would you want to limit people from playing and possibly spending money on the extras to advance to the next level? If not changed, I’m deleting the game.
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Hello @messenabout what question did you ask Player Support? The response seems to imply that you asked how the Inbox changes work, but I doubt that was the case.
If you contacted Player Support to complain about the acceptance limit, I think you should reply to Erick telling him that his response did not answer your question. You should say I know how the life limits work, but I want them removed.
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Deleted: post made redundant by the orginal thread being moved to a collection thread.
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Just a quote from the anwer messenabout received;
"Please bear in mind changes are made constantly to the game itself and its rewards to help keep our players engaged and enjoying sweet new adventures"
Uhm....majority of players is NOT engaged OR enjoying this game.
Wake up
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Instead thinking in restrictions that only brings loose of players, start thinking in brand new staff to make it even more fun!
please take the restrictions down asap
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