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Lost ranking after switching to new phone?

TimothyWerderSr

TimothyWerderSr Posts: 2 Newbie

August 2022 in Support

Updated to a new phone and after transfer of my game I noticed I went back down to 0 on ranking I was 173

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Answers

kiara_wael Posts: 143,865 Candy Moderator

August 2022
https://community.king.com/en/candy-crush-saga/discussion/380364/lost-ranking-after-switching-to-new-phone

Hi and Welcome to the King Community
Make sure the app is updated to the latest version. Force close the app and restart the device and hopefully the ranking will get added correctly
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TimothyWerderSr Posts: 2 Newbie

August 2022
not sure what you by force close app?
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