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lost levels over night

Roberta_Lehrman
Roberta_Lehrman Posts: 10

Level 2

llast night I was on level 8821 --- this morning I'm back on 8818! what's goin on??

Answers

  • kiara_wael
    kiara_wael Posts: 157,042

    Hi and welcome to the King Community

    Please email Player Support so they can restore the levels manually on your account.

    Go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send them an email. Don't forget to mention what level you were on! 

    It's important that you choose "Problems with my game" as your topic and "Game didn't save" as your subtopic. 

    I hope you're back on track really soon! 

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