I cannot connect to anything

Patti315

I cannot connect to anything. In Candy Crush Saga and Candy Crush soda I get the message ‘There was a connection error. Try again later.’ This has been going on for at least 2 years in Soda and recently in Saga. Consequently I get stuck in hard levels and without boosters I’m stuck for months. In Saga I also get the message ‘Oops! It’s not you it’s us! Something didn’t work out this time, but come back and try again soon!’

I’m not connected to friends or contests nor can I purchase anything. HELP!

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/381233/patricia-bradley

Hi and Welcome to the King Community

Your game app is corrupted and you need to reinstall the game app after uninstalling to get the solution. Uninstalling the game app will cause you to lose all stored booster and unsaved levels but your problem will be solved.

You will find more details HERE.

Tess92

https://community.king.com/en/candy-crush-saga/discussion/381233/patricia-bradley

Hi Patti and welcome to our Community! 🤗

Unfortunately, the only solution is to reinstall the App, but by doing this you will lose all your boosters and your lives. The gold bars and your progress will be saved if your game was saved on a King or Facebook account.