game is not loading

Praful_Patel

my game is not loading"we cannot run webgl make sure you have the latest drives, but it was running smoothly till yesterday, if anyone knows please help

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/381312/game-is-not-loading

Hi and Welcome to the King Community

Please make sure your browser is up to date and clear the browser cache, restart your device and try again see if this resolves your issue.

Also please check this page about Webgl.

https://www.picmonkey.com/help/errors-and-troubleshooting/crashes-and-performance/how-to-enable-webgl

kjgaebel

I had this problem and it also just started yesterday. Below is the information that I found. I tried it and it did not work for me so I turned OFF hardware acceleration and now Candy crush works fine. Hope this helps you.

"In the Address Bar, navigate to chrome://settings/?search=hardware

Verify that “Use hardware acceleration when available” is turned on

Quit and re-launch Chrome"