Blue Candies not able Collect

Rj07

Hi, I am not able to collect blue candies in the 20 million goldbar qualifying round. I have completed 300 plus level since the qualifying round started, but still not collecting. Please help and advice.

Thank you. 😊

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/381332/blue-candies-not-able-collect

Hi and Welcome to the King Community

Thank you for the feedback. Did you Check app update - Log out game - Restart Device - Open game and Log in.. lets me know if its work.

pillow6

Force to close app, clear cache, log out then log in.

mackem003

Hi

Same problem with me blue candies not collecting stopped on 603.

Tried all the usual stuff still not counting.

Now I can't qualify for gold bars.

Very disappointed

Alienscar

Hi @mackem003 providing nothing else goes wrong with this Event you will still get a chance to qualify for the gold bars because the wildcard rounds start today. You will have to collect green candy this time around.

pillow6

You still have a chance to qualify in wild card round.

mackem003

Hi

Thanks for your reply.

Unfortunately I have seen the wild card and it is not working correctly also.

It says 300 green candies,I've played ten games and not one has been counted.

About time Candy Crush fixed their problems.