Sam's Streak

Bennihanna

I read from the forum that this problem has occurred in the past and it just happened to me yesterday. I was winning with a score of over 600. When time was up, the thing just disappeared. No prize, noda, zip. What is going on? And please don't tell me this is a glitch. The usual King rip off.

Can anybody help? It would be nice to hear from an employee or tech helper instead of another player. This company must have enough money to hire at least one employee.

Alienscar

You won't hear from a King employee or tech support here @Bennihanna as this is just a player forum.

If you want to speak to a King emoloyee you will need to use the Help function of your game to contact Player Support.

Good luck.

Bennihanna

Ah, thank you. Probably of no use since they will ask for a screen shot and only that. Or tell me something is in beta. Hah! But thanks for your answer.

Bennihanna

A lot of good it did to write to them. They simply referred my to the FAQ pages and to the forum. Waste of time! They really make easy money...

Alienscar

Hi @Bennihanna the first reply you receive from Player Support is an automated reply that directs you to this forum

To receive an actual answer from Player Support you have to reply to that automated response detailing your problem again.

Ah, thank you. Probably of no use since they will ask for a screen shot and only that. Or tell me something is in beta. 

It is more than likely that they will blame your internet connection as that seems to be the standard response.

With regards to your Sam's Streak issue I don't win it often enough to know much about it.

There is definitely something odd about the coding for it though. When the event is over and I placed outside the top three positions Sam's Streak just stays in my Events without an exclamation mark or a one appearing on my Events. When I click on it it shows my finishing position and zero hours left. It then disappears.

All of that makes me think that the feature hasn't been coded correctly. At the very least I would expect a 'better luck next time' message.

The fact that you and several other people have complained about Sam's Streak not delivering its rewards is enough to see that there is something wrong with the feature

Let's not forget the whole 'can't connect to server' issue that Sam's Streak suffered from, and that was ignored for a long time, when it was first released.

Amoonmoon

It happened to me a lot

When the race is over, go out and come back again.

he's gone 🤷‍♀️

Bennihanna

https://community.king.com/en/candy-crush-saga/discussion/comment/2359118#Comment_2359118

I tried that. Didn't work. And the Candy Crush Support is no use. No reply just tell you to go away basically. Rip off. Many thanks for your reply.

Amoonmoon

It's OK

Try to look at the good things too

Have a good day 😊