I reported crashing and I was automatically switched to some bot

jenzeggert

I would like to hear from an actual person regarding my issue with the system crashing multiple times over the past few weeks- taking away lives and challenges from me. Please do not send an email with some automated response again. Thanks

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/382357/i-reported-crashing-and-i-was-automatically-switched-to-some-bot

Hi and welcome to the King Community

Sorry for the inconvenience , Which device are you play on ?

Alienscar

https://community.king.com/en/candy-crush-saga/discussion/382357/i-reported-crashing-and-i-was-automatically-switched-to-some-bot

Hello jenzeggert everyone receives an automated reply when they first contact Player Support.

You have to reply to that reply to get any actual help with your problem. If you reply to the automatic response you will then get an answer from a 'actual person'.