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I try to login to the game Candy Crush Saga Application and I'm not able. I got a message that is an error (see attached picture). Can you give me email of Microsoft that can help
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I've been playing CCS thru windows 11, as it came installed on the computer. I cannot get to the shop, it just sits and spins. I'm at level 4713 and am afraid if I log out and try again I'll lose every level I've worked for and I really don't want to start over. Any suggestions? This old brain can't tackle all the instructions, so plain easy English instructions please. Thank you
Any news from this? I've been unable to play for several days and it seems like it's still not resolved so would be great if King updates what is going on on this front.
I'm having the same issue.
If anyone has a solution - pls post.
Glad I'm not the only one who is having issues. Looks like it's a common issue so hopefully King will look into the issue and get it sorted!
@kiara_wael Yes I did it and lost my 1000 lives (not much important). Do you play thru Facebook or King. If you play thru Facebook can you logout and after that login back
Hi @Tzvi_Marcu ,
Have you tried to Uninstall from Microsoft Store?
@QueenB @kiara_wael @Sukanta_Biswas I saw another post with the same problem. Please try to check it.
I comment this in the other post "Yesterday it happen to me in Win 10 that run on a Laptop, it was after I logout from app and try to Login back. I was able to play just using the King and not the Facebook. I did a mistake and I logout on the PC where is my wife account and there happened the same. In my opinion is something in the CCS new version it was updated day before. I think that every one with Microsoft app if will Logout willl have the same problem.
Happy Birthday to all the CCS candy crushers who were born in January! @Arfatalmkhlafy30 @DaveOlamipo @mags94 @Molly9 @Nan_68 @Dawson1968 @Ericapereira @EnergizerBunny @DayMelloMelloMello @Kazza-3 @mamalagana4 @candymaster10 @crystalf308 @Palash_Sarma @whatlaralikes @Myalle @Daniele1982 @grace76 @conf3tti @Cas3975 @Faheem…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
https://youtu.be/Vp_HAynDqFs 🎬 We’re back with the season finale of Crush & Tell and this one’s a crunchy one! 💥 It’s all about the BLOCKERS! Those tricky tiles that get in the way and somehow keep us coming back for more. In this episode, we’re sitting down with John, Senior Product Manager, to go behind the scenes of…
Welcome to the Candy Crush Saga Episode Unlock Day🔓 New sweet levels are released every Wednesdays in Candy Crush Saga! How many levels are in Candy Crush Saga right now? Release date - January 14th Facebook, iOS, Android and Windows App: 21 245 levels Leave feedback on the new levels directly to our Level Designers HERE.
Welcome to the Candy Crush Community! Here you can find all hot and sweet topics, threads, and trends. What's the latest release and highest level in the game? Find all info HERE. Leave feedback on the new levels directly to our Level Designers HERE. 📖 Help on Levels! 15 Best tips & hints on how best to play and enjoy…
Hello, 🍭 Candy Crusher! 🍭 It’s time for the next level milestone contest and Celebrate with us your amazing achievement! Add this beautiful badge created by @Sukanta_Biswas to your collection by posting a screenshot that shows you have passed level 1️⃣1️⃣ 0️⃣0️⃣0️⃣ ☝ For instruction on how to take a screenshot please…
Suddenly, yesterday, I started seeing the below pop up in multiple games. The first time, I tapped Claim, but it just kept popping back up over and over and over and you can't exit or back out of it. The game needs to be restarted entirely. I am seeing this in multiple games on Android.
Hey, everyone. Earlier, I did truly say that I retired from making Candy Crush Saga artwork at the end of 2025, out of concerns that I was getting addicted to it. But, I did have some leftover ideas of Denize artwork that I wanted to do, and it's time for me to present these 3 extra art pieces of her. I'm sure they will be…
not sure how you get technical health but I won the pin event today. It says I won but I got none of the prizes which is supposed to be 120 gold bars and various boosters. How do I get help to fix this? This is a large loss in the game!
