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Why couldn't I reset my password?
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dondee0410
Posts: 19 Level 2
in Support
My computer has been weird recently, and I have turned off some of those drivers. After turning those off, my candy crush account got signed out.
I managed to get to the reset password page, but after I went to the password reset page at king.com, no matter how many times I click the "reset password" button, it is all no use. Can moderators help me with this?
(p.s. my reset password page is as follows: https://www.king.com/forgotPassword/o5B2OKEY7VhKTLrpXJk_ijNomDeL6zL-yRtvZJV6iozIm3vRDwAoluXdlQqNGlJutMF7p6YaqaScmlXiMRyVCgHYlhYUzs1YiXjfiu7lONXYnQTAKYDvD3-IH9_Wrd9u.0)
Answers
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Hi and Welcome to the King Community
If you have forgotten your password you can reset it by clicking on the ‘Forgot?’ next to the password field when you log in.
You will then receive an email with a link to reset your password and access your account again.
Forgot the password function or reset link doesn’t work?
In case the reset password link doesn’t work, if you have entered your email incorrectly on your account or because of any other reason are not able to reset your password.
You can then reset the password by contacting our Player Support instead HERE.
