I cleared a level but it didn't register?

Ari3lKitten

Now I keep trying to beat it but it's so hard! 😫 why ?!?? Is there a support that can fix this or do I just have to beat it again?

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/383013/i-cleared-a-level-but-it-didnt-register

Hi and Welcome to the King Community

Sorry this has happened to you but there are a few reasons that can cause this and unfortunately all you can do is replay the level again. please see post below for complete information

https://community.king.com/en/blog/kb/articles/525-i-passed-a-level-why-didnt-it-move-me-forward

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/383013/i-cleared-a-level-but-it-didnt-register

Hi and Welcome to the King Community

Sorry this has happened to you but there are a few reasons that can cause this and unfortunately all you can do is replay the level again. please see post below for complete information

https://community.king.com/en/blog/kb/articles/525-i-passed-a-level-why-didnt-it-move-me-forward

Ari3lKitten

Ok, thank you. :)

Tess92

Hi @Ari3lKitten and welcome to our sweet Community! 😊

I'll explain why you failed to pass this level.

To pass this level you must first accumulate the chocolate at the bottom, you will notice that the maximum you can accumulate will be 9 squares but the order asks you for 10. Once you fill the bottom row of chocolate, destroy one with a candy vertical stripes at the top of the table, this way the chocolate will accumulate again and you will be able to complete the order.

From your screenshot I can see that you destroyed the chocolate too quickly, which is why you were unable to complete the order.

I leave you the video that can help you.

https://youtu.be/jeuzOL1I62U