Some of my goldbars disappeared, and i did not get the reward on my chocolate box....

Squirrelwife

Hello,

First of all, whoever does the graphic on CC, kudos to them. I love summer, so i love the summer graphics, hopefully the fall ones won't come too soon.

However, the strangest thing happened to me this morning when i opened CC Saga. All of a sudden, my goldbars went down from 23 to 17 without me purchasing anything or doing anything different. I happen to remember they were 23 as i had gotten 5 yesterday as a reward for completing an episode.

So, suddenly they were gone.

Then i completed the last phase of the chocolate box this morning, meaning getting 15 sprinkled balls.

It even said that i completed those balls which would have given me the end of the 4 phases, thus giving me the claim for that box.

Instead, i got a new chocolate box telling me that i needed another 3 to go. Makes no sense!

Kindly look into this, please, as i had done nothing to make me lose those rewards.

Thanks, otherwise it is a fun game, and again, love the cheerful colors.

Marguerite/Squirrelwife

kiara_wael

Hi and Welcome to the King Community

Please email or Player Support from the game's Settings and Help Center so they can check up what happened in your game.

You can also email them from here:

Contact us

https://soporto.king.com/contact

crazycalgary

👍 !