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Hello CSS,
I Purchased one hour life.... After that this sweet Cinema is missing...
Can you tell me why is this happening?
Thank you in advance
The video ad feature is still a test feature, which means that some of you can get Lives, while others can get Booster or other items from this feature.
This also means that the video ad feature will not always be available and not found in all player's games or on all devices.
So if you at the moment are missing the video ads in your game, just stay tuned and keep an eye in the game to see when it's back.
Also check wykoon the Community Hub Moderator suggested another answer here.
And you can also still earned more free boosters (gold bars) by in-game features/events (also contests) that you can use the boosters to beat any tricky levels too. 😉
⚠️ Need more help? Check our FAQ:s HERE and Help Center HERE!
If you want to ask this game question, please ask on Candy Crush Support Community (Correct Area) next time. Thanks! 😉
Have a nice and safety day! ❤️😊
Same for me. Purchased, and after just stopped ads. After every question they telling same that it can be problems with ads, they are not permanent and etc. But they do not say true. They stopped ads because you (and me) purchased boosters for real money. This is the answer.
For me is same. 3 days ago purchased a booster and after this No more ads or sweet cinema. Not nice from their side. Will stop playing then this game.
Hi. Thank You for reply. That is just so unfair. I stopped playing the game. I am utterly disgusted and disappointed.
Hey there, Mr/Ms Newbie,
Welcome to the forum! 👋
I'm afraid you're blacklisted now. It's a very old bug/strategy for punishing paying players. I totally don't understand why the developers refuse to fix/change that when it's clearly driving players away.
Anyhow, I've so far seen 2 reports from people who had lost ads just like you and then seen them return - first person said ads returned 1.5 years later, while the second person said they took a 4-month break and ads were back when they returned to the game.
Good luck! 👍
Welcome to Sweet King Community! 👑
Yesterday for the first time i made a purchase. I don`t have the sweet cinema anymore. Is it gone permanently???
Why did it stopped only after I purchased something...
Hi and welcome to the King Community
Thank you for the feedback . The features might be temporarily unavailable as features come and go. They are not the permanent part of the game and can be replaced or unavailable at any time. Always keep your game up to date and hopefully it might return to you.
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I am restricted and playing candy crush lite version due to rules and regulations I do not know why ?
Level 10054 is impossible to pass because the 4th required Dragon does not drop, I have used many booster and bombs and still have not cracked this level because the fourth and last required doesn't appear.
Sir me jab bhi payment karta hu mere game account me gold coin nhi aate
I got the booster wheel spin jackpot today, and it looks like it's supposed to include everything that shows on the wheel. However, there was no 15 min unlimited UFO blaster (it showed it in the graphic showing you won the jackpot, but it was not in my boosters). Is this a known issue or just a one off glitch?
My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
