Can't turn off full screen mode

jfurlong83

candy crush app is appearing in full screen mode and i can't see my bottom navigation bar anymore. i have the settings set to default which should show the navigation bar, but now it's not. How can this be fixed? I'm playing on Galaxy S10.

Alienscar

Looks like yet another inept update to the app @jfurlong83

https://community.king.com/en/candy-crush-saga/discussion/384465/crush-saga

Hopefully King will acknowledge and resolve this issue quickly.

@QueenB

prince_bk

It's happening for me also, redmi 6a

Alienscar

I take what I said back @jfurlong83 it isn't an inept update it is yet another unwanted and unnecessary change by King that once again disadvantages their customers

I have got the full screen version in my device now and the way to get your navigation buttons back is to swipe down from the top of the screen.

I am guessing this full screen update is the reason that the notch of Apple phones now obscure part of the game board. So in some ways the change is still inept as they clearly don't know what they are doing.

Blossom24

Have the same problem, what a pain!

Paskalion

Just noticed this issue on my phone today. Its annoying, especially on hard level where you need to press back few times to retry the level :(

Oneplus 7T on custom rom

trishmac4

It's not fair that a game can take over your phone. I don't want my games in full screen. It should be optional. Ridiculous King 😐

Doondie

Never bothered opening this thread, as I thought "full screen mode" meant landscape view. Anyway, seems they've enforced this onto everyone. Even my floating dock is no long visible while playing. That's absurd!

Strangely, Messenger's... whatever it's called stays on top of the game, so I'm assuming this unannounced change was unintended and will hopefully get fixed/undone with the next regular game update.

Alienscar

@Doondie the issue has now been reported

https://community.king.com/en/candy-crush-saga/discussion/comment/2409050#Comment_2409050