Help with not receiving gold bars.

rogers0221

Needing help as I just won my seven games in a row and I did not get my 109 gold bars I was supposed to get. Also I had just spent almost $20 as well.

grffxprs

I also just completed the chocolate box and didn't get the 10 gold bars. Grrrr

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/385638/help-with-not-receiving-gold-bars

Hi and welcome to the King Community

Sorry to hear that you have not received the items that were purchased!.King Community does not deal with the Purchase issues as the query includes your personal details!

For the purchase that you didn't receive and how to get that refunded or compensated Please check here

https://community.king.com/en/candy-crush-saga/discussion/256652/%EF%BB%BFdid-something-go-wrong-with-your-purchase

jellybellyaa

Need to do Bug fix in gold bar CLAIM button. When we win a game it says you earned some amount of gold bar. But no claim button. And it doesn't gets deposited in our account too.

It's been going on for streak of games. If this doesn't get fixed, and gold bar doesn't get added then what's Pont in playing.

Please fix the issue