Unable to open game store

BlackTee

Hie am unable to purchase anything using my gold bars. I have tried logging out and in but it still gets stuck on contacting the store

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/385758/unable-to-open-game-store

Hi and Welcome to the King Community

Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

Please Check app update - Log out game - Restart Device - Open game and Log in.

You will find complete information HERE

Lindark

It sounds like your app is not connecting to the internet. Can you see other people's scores? If you can, then your payment method is having an issue of some sort. Good luck!