Events Tab

Peter_Tornaros

Someone needs to look at the glitch with the Events Tab. After playing a game it won't reopen and you have to refresh or exit the game and restart. Very annoying.

Alienscar

@Peter_Tornaros I have found that if you just play another level the Events button will work again. Well until the next time it stops working anyway.

Peter_Tornaros

https://community.king.com/en/candy-crush-saga/discussion/comment/2417423#Comment_2417423

Same here, but it is a nuisance when playing events like the Chocolate Box. Especially when you have scrolled back to earlier levels.

Alienscar

Agreed @Peter_Tornaros the issue is mildly annoying. It has been reported by several other community members so I guess all we can do is wait and hope King fix the issue sooner rather than later.

Peter_Tornaros

This issue lingers on @QueenB Is anyone going to bother to fix the problem ???

CCS is plummeting to the basement level of on line games and none of the Powers that be seem to care !!!!

QueenB

https://community.king.com/en/candy-crush-saga/discussion/comment/2422496#Comment_2422496

Thank you for bringing this back to our attention, and sorry to hear the issue persists!

Do you happen to play on an Android device? If yes, we believe this issue might be related to an ongoing issue HERE which is being investigated now.

We believe that some features in the game might be affected, and it looks like the event tab is one of those features.

We understand the inconvenience this may cause, and we'll work as hard as possible and have this taken care of as soon as possible.

Peter_Tornaros

https://community.king.com/en/candy-crush-saga/discussion/comment/2422559#Comment_2422559

Thanks for your reply @QueenB

No, it is when I play on a browser on my PC. Everything is fine on the Win10 version and my iPad.

It occurs on my Firefox and Opera browsers. These are the two I use when playing through Facebook.

QueenB

https://community.king.com/en/candy-crush-saga/discussion/comment/2422568#Comment_2422568

Ooh, hmm, that could be something different 🤔

May I ask if you have tried clearing the cache pr and trying a different browser, if possible?

Peter_Tornaros

https://community.king.com/en/candy-crush-saga/discussion/comment/2422693#Comment_2422693

Have done that and also tried two other browsers that I rarely use. Same thing.

QueenB

https://community.king.com/en/candy-crush-saga/discussion/comment/2422768#Comment_2422768

Thanks for confirming. I'll raise it with the team 👍

I recommend keeping playing through the mobile apps, which will ensure you have a better experience, as issues on the browser version take longer to investigate.

Hope this won't bother you too much, and we appreciate your patience ☺️

Tzvi_Marcu

@QueenB @Peter_Tornaros I have this problem but just on Facebook not in Win 10 application. Events I prefer to do on Facebook where I can scroll faster. I also find that playing again is better than to restart the game.

@QueenB When you play on Laptop Win 10 application  or on Facebook the boosters are on same place. When you play on Android the boosters you win will be just on Android, for this reason I don't play on Android device.