Candy crush keeps crashing. Other King games are fine.

FarmerGiles

When I do finally get a game my progress is not recorded. Watching a video makes it crash. Doing something successful makes it crash. Help!

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/386248/candy-crush-keeps-crashing-other-king-games-are-fine

Hi and Welcome to the King Community

It happened to me before, all I did was Check app update - Log out game - Restart Device - Open game and Log in. but will pass this feedback to the Game Team. Thank you

FarmerGiles

Thanks for that and I’m happy to try the new app but worried I will lose my progress

Lindark

Can you confirm your app is connected to the internet and connected to a King account? If you're levels are properly synced, you won't lose any progress.