Payment issue

JudyKorby

I paid for the luscious bundle and didn't receive the whole package. Please help.

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/386271/payment-issue

Hi and welcome to the King Community

Sorry to hear that you have not received the items that were purchased!.King Community does not deal with the Purchase issues as the query includes your personal details!

For the purchase that you didn't receive and how to get that refunded or compensated Please check here

https://community.king.com/en/candy-crush-saga/discussion/256652/%EF%BB%BFdid-something-go-wrong-with-your-purchase

Lindark

Hi there, are you absolutely sure you didn't receive the whole bundle? For example, some boosters that may have been in the bundle can't be used on every level. Cheers :)

JudyKorby

I finally figured it out!! When I would open Candy Crush through Facebook, sometimes my purchase of luscious bundle would be there, and sometimes it was completely gone. So, I would exit Candy Crush, ending up back in FB, and re-enter Candy Crush and all my remaining time on the boosters would be back. Seems like it was a kind of sign-in problem. I sometimes had to go in and get out twice or three times, but things would be restored. I wanted to let you know that I wasn't getting ripped off by King or anyone.