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Level crashing

GraceLai
GraceLai Posts: 3 Newbie
edited October 2022 in Support

After passing level2179, the next level don't show any level information. I have already close all the other apps running in background. My device have enough free space too run the game. I cannot find the up to date button in the game. If any one can help me solve this problem? Thanks a lot!

Comments

  • Diamond_Lim
    Diamond_Lim Posts: 162,134 Diamond Diaries Moderator

    Welcome to Sweet King Community! 👑

    How about you follow these troubleshooting steps of Crashing/Freezing issue/bug here (any device) that I hope nothing this happens. 😊

    ⚠️ NOTE ⚠️

    If you want to try uninstall and reinstall steps, you have your gold bars and level progress are saved/transfered but all of the boosters and inventory lives are lost and some events will be reset or gone when you save your progress completed with your Facebook or Kingdom Account connected.

    ⚠️ Need more help? Check our FAQ:s HERE and Help Center HERE!

    If you want to ask this game question, please ask on Candy Crush Support Community (Correct Area) next time. Thanks! 😉

    Have a nice and safety day! ❤️😊

    I move this thread to Candy Crush Community soon. 😉

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