how do I get candy crush game to fit my screen

capecodmist

Can't play game

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/386627/how-do-i-get-candy-crush-game-to-fit-my-screen

Hi and Welcome to the King Community

Which device are you play?

If you are playing your game with mobile, then follow the simple general steps for Android:-

Change display size

1. Open your device's Settings app.
2. Tap Accessibility, then tap Display size.
3. Use the slider to choose your display size.

And for iPhone...

How to turn on Display Zoom's Zoomed mode

1. Launch the Settings app from your Home screen.
2. Tap on Display & Brightness.
3. Tap View under the Display Zoom setting.
4. Tap Zoomed to switch from the default setting of Standard. ...
5. Tap Set in the upper right corner.
6. Tap Use Zoomed to restart your iPhone into Zoomed mode.

The info is from the web and you may search the same via Google if the above does not fit your phone setting.

Lindark

Have you tried rebooting your app and phone? The game tends to be adaptive with each device and adjusts accordingly.

Julie_Martino

I have the same issue. Somehow the game went full screen and now I can't see the Contact Us button in the help sections

QueenB

https://community.king.com/en/candy-crush-saga/discussion/comment/2434269#Comment_2434269

Would it be possible for a screenshot so we can pass this on for investigation?

Thanks 🙂

Julie_Martino

https://community.king.com/en/candy-crush-saga/discussion/comment/2438191#Comment_2438191

This is how it looks when I try to find the green Contact Us button

QueenB

https://community.king.com/en/candy-crush-saga/discussion/comment/2438201#Comment_2438201

Thanks, this is very helpful!

Does it let you scroll up so you can see Contact Us? Also, has anything changed in the game itself or does it look normal?

Julie_Martino

https://community.king.com/en/candy-crush-saga/discussion/comment/2438584#Comment_2438584

No, I cannot scroll down to see the contact us button. The game looks the same except it now is full screen.

QueenB

https://community.king.com/en/candy-crush-saga/discussion/comment/2438975#Comment_2438975

Thanks for confirming!

I'll report this to the Player Support team, and in the meantime, if you need to get in touch with Support, you can do it through this link HERE!

Bambifluffycuffs

its no longer enjoyable to play .. squatty screen .. time to move on sorry candy crush just lost one player might not mean much considering all that play but sad days you take things off because its windows 10 leave us with no decent play after years of supporting the game :(

kiara_wael

Hi and Welcome to the King Community

Sorry for the inconvenience and thank you for the feedback. Recently a changed was made in the game to only let players play in Portrait mode (this is how the game would look like when playing on a phone). This change is also effective on Windows. Currently there’s no plans on changing this back, but please leave your feedback on the change in this discussion.

You can also find more information about the change here.

https://community.king.com/en/candy-crush-saga/kb/articles/2165-why-cant-i-play-in-landscape-mode-anymore

Please feel free post in new thread since this from 2022. Thank you