Why I cant buy any things from shop

20000820

I couldn't play any videos

Not connect to store

Doondie

https://community.king.com/en/candy-crush-saga/discussion/387092/why-i-cant-buy-any-things-from-shop

Hello, newbie boy,

Welcome to the community board! 😇

Is your device connected to the Internet while you're playing? Tried relogging into your account and restarting your device?

You can also try opening the game on another device just to see if you can access the store there. For example, if you're playing on your phone, try it on your PC or another household member's phone.

Just don't reinstall the game unless you really have to, because you will lose your boosters and any stored lives.

Also, bear in mind that using real money (not gold bars) could lead to losing some features, namely those that are ad reliant.

Good luck and happy crushin' them sweet candies! ☺

P.S. A screenshot wouldn't have hurt anyone. 👍

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/387092/why-i-cant-buy-any-things-from-shop

Hi and Welcome to the King Community

Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

Please - Check app update - Log out game - Restart Device - Open game and Log in.

You will find complete information HERE 

Lindark

It sounds like your app is not properly connecting to the internet. Try signing out and back into your account!