I play on PC Win 10 all computer updates are current. My tablet gives me extra moves sometimes after exhausting all of the regular allowed moves. Why do I not receive any extras on PC? I am not a newbie as I am on 12850.
The features might be temporarily unavailable as features come and go. They are not the permanent part of the game and can be replaced or unavailable at any time. Always keep your game up to date and hopefully it might return