Contacting app store

annivek

Why can't I access the app store while playing......I have gold bars that I can't use. Why ???? What's the point of playing and winning gold bars if I can't use them...Please look into this urgently.

Am I the only one with this issue???

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/387178/contacting-app-store

Hi and Welcome to the King Community

Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

Please- Check app update - Log out game - Restart Device - Open game and Log in..

Or Please email Player Support from the game's Settings and Help Center so they can check up what happened in your game.

Lindark

It sounds like your app is not properly connecting to the internet. Be sure to try rebooting your phone and signing out and back into your account within the app