Support

Janet208

I don’t know why there is a support site. I have not gotten an ounce of support to get my gold bars back.

Doondie

https://community.king.com/en/candy-crush-saga/discussion/387530/support

Are you trying to get help from inside the game?

Lemme know if you wanna talk on Discord to exchange tips.

Janet208

I lost all of my gold bars. I also won the race and didn’t receive my 45 gold bars. I haven’t played in a week. I haven’t used any other device. I signed into your site and everything went haywire. My candy soda is screwed up too. There are no longer any ads for extra moves and boosters so it’s kind of hard to pass levels

Doondie

https://community.king.com/en/candy-crush-saga/discussion/comment/2451518#Comment_2451518

You mean their website. I'm just a player like you.

I also lost ads on my phone yesterday seemingly as a result of playing on PC through a mobile emulator.

I've tried playing through Facebook's website, as well as 2 different mobile emulators until I find which way suits me best when I'm not on my phone. Anyhow, my gold bars, level progression and even winning streaks were always synced correctly.