Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
You have more than 1 Facebook account and you were playing more than 1 game account on the same device?
Does the Facebook app work OK on your phone?
Have you opened the game on a computer browser through the Facebook website while logged into one of your accounts? Was your progress showing correctly?
Have you tried linking your FB profile to a King account?