several Issues

Ggal55

the game does not recognize the level I am on and still has me on level 935 when I am on level 950+ and I have had 6 daily wins and it only recognizes 4 daily wins. Really tired of seeing the same level for 2 weeks now. It's as if the game doesn't update itself.

Doondie

https://community.king.com/en/candy-crush-saga/discussion/387715/several-issues

Hello, Miss Newbie,

And welcome to the community board! 🤩

What device are you using? Have you got a King account? If not, I strongly advise you to create one. It can be done from inside the game app. Alternatively, go to King's website.

Anyway, try relogging into your account, as in log off, then sign back in. Restart the game and do some older level. This should refresh events and hopefully your current level too.

Tried another device, btw? For instance, if playing on your phone, tried someone else's phone or the PC version, or even browser version through FB's website?

What is your game app's version? 🤔

Guten lucken and have fun! 😋

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/387715/several-issues

Hi and Welcome to the King Community

Please Check app update - Log out game - Restart Device - Open game and Log in.. if this not works Please email or Player Support from the game's Settings and Help Center so they can check up what happened in your game.

You can also email them from here:

Contact us

https://soporto.king.com/contact