Avatar

to_4_4_st

Hello. I'm at level 2829. My avatar disappeared. I got a green figure that I don't want!!

I have been on my profile and changed to a yellow bird and got it on October 3rd.

But I don't get the bird in the game. I still have a green figure

PLEASE help me!!

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/388460/avatar

Hi and Welcome to the King Community

Thank you for the feedback. Dont worries , Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

Please Check app update - Log out game - Restart Device - Open game and Log in to Facebook

to_4_4_st

I will try your advice.

to_4_4_st

I have tried your advice but none of them helped me to get my new avatar - yellow bird- into the game. If it's not possible to change the avatar, can you - or anyone else- help to delete the green figure I have in the game now. PLEASE!! I hate it!! I'd rather be without an avatar - empty route!

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/comment/2465977#Comment_2465977

Hi and welcome to the King Community

Are you play game through Facebook or King account ?

to_4_4_st

I play with king account. I have tried everything to get yellow bird in the game but I still have a green figure... I need your help. Please

Lindark

The avatar within your game is not the same as the avatar on these forums. You can change your ingame avatar by going to your profile settings in the app. Cheers

to_4_4_st

Sorry, but that's what i've done ..10000 times. It's not working! When I press the green photo button I don't get a choice of avatar. The green figure is locked so I can't change it

Alienscar

Hello @to_4_4_st please try uploading your chosen avatar again. This worked for @Doondie who had a similar issue to you.

https://community.king.com/en/candy-crush-saga/discussion/comment/2430088#Comment_2430088

to_4_4_st

Thanks for reply. When you say I should re -upload my chosen avatar, do you mean I should go into the king account and save the avatar again? In that case I have also done it many times since October 3rd.

to_4_4_st

Is there no one who can help me anymore to get my yellow bird avatar in the game? ..😥