Problem with level 897

Branama · February 2023

Screenshot_20230211_192834_Candy Crush Saga.jpg

I had the same problem. I'm glad I didn't waste my time trying to get it to come down because it doesn't seem to be possible. :/ Lost a good streak too.

Doondie · February 2023

https://community.king.com/en/candy-crush-saga/discussion/comment/2466884#Comment_2466884

Helloes,

Did you not write to Support at the time? The level appears to have changed since. Now you gotta collect 12 cherries, and they seem to drop just fine.

https://community.king.com/en/candy-crush-saga/discussion/comment/2538705#Comment_2538705

Hello, Mr/Ms Newbie,

Welcome to the forum! 👋

I just played the level 3 times and didn't encounter this issue. On one hand, one gotta collect more cherries. On the other hand, the void you're describing appeared only after last cherry spawned. You must have encountered a bug where the last cherry would just not drop no matter what, and this could happen on any level with cherries.

I know it sounds implausible but do you remember starting the level with a big bang? Like, your first move produced a chain of explosions? I'd imagine you had a few special candies from the Sam's bundle. It feels like starting off big could cause the cherries to bug out. It shouldn't have happened upon repeating the level.

Sorry about your win streak, btw. You shouldn't care too much about it, since bugs or game crashes could occur at any moment, so better just don't worry about losing your streak. There's a trick to keep it in such situations but you're better off getting over it.

Have fun! 😃