Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi and Welcome to the King Community
Which device are you play ? Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Please Check app update - Log out game - Restart Device - Open game and Log in.
You will find complete information HERE
Hi there, it sounds like your app is not properly connecting to the internet. Are you able to try signing out and back into your account to see if that helps?