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It is using the same email as I have on this account, I used to login with Facebook but have made a King account using the same email as Facebook so I can obtain the level 2000 badge. It has made two separate accounts for my one email. Can this be fixed and I be rewarded please and thank you.
I would recommend sharing this information in the thread linked above, you will be more likely to get assistance :) Cheers
There is definitely a bug with my account merging as it using the same email and password to login on the game and community centre, however the names are different. And it has given my community account the 2000 badge reward but in game it is not showing as it is logging me into a different account with the same email address. Are they able to fix this and properly merge my account so I can get the reward, I followed steps of support on email but it is not working for me and i am bad with computers I cannot find the settings on community website to do the steps support has sent me.
Hi and welcome to the King Community
Your King Community account and your Game account are two separate things. You need an account for both the community is here to give you help and advise. Please edit your post dont show email addreses to public. Thank you
To link King Community account with your game please check this page
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Since early December I've not had any extra lives awarded , butterflies not collecting. Game just not working as it normally would. I've reinstalled the game 3 times. Please help
I think I used the mail address that also is my apple ID: doda.lunde@icloud .com, or…anita.lunde77@gmail .com.
No puedo pasar el nivel 3200 no tengo lingotes de oro ya lo intente más de 100 veces y no puedo me podrías ayudar con lingotes para poder pasar el nivel
I’ve passed level 21,000 and would like to receive my badge.
Why do I randomly lose my win streaks? I was up to over 2000 win streak and suddenly lost it and had to start over. Now it seems when I hit over 672 win streaks is resets to 0? I had just got my candy coated speckle ball and played for about 2 hours. Quit and went back in 3 hours later, win streaks back to 0 and I lost my…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…