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How do I download these games when it is stuck at zero percent download?

jenniferfields39898
jenniferfields39898 Posts: 62

Level 3
in Candy Crush Saga

How do I download candy crush friends saga and candy crush jelly saga when it is stuck at zero percent download? Please let me know and have a nice evening?

Best Answers

Answers

  • kiara_wael
    kiara_wael Posts: 157,073
    Answer ✓

    Hi and Welcome to the King Community

    This Candy Crush Saga forum but not to worries will moves to the correct forum .

    Please visit Candy Crush Friends Saga Community here

    https://community.king.com/en/candy-crush-friends-saga/categories/support1

    For quick answers, I'll tag Friends Mod @DieOmimi

    Thank you

  • DieOmimi
    DieOmimi Posts: 41,764
    Answer ✓

    Thank you @kiara_wael.

    @jenniferfields39898 welcome to our community. Can you please tell me on which device you are trying to download our games?

    Can you please click on the links (green font) and take a screenshot if your device does not download the games?

    Thank you very much.

    Download Candy Crush Friends Saga HERE.

    Download Candy Crush Jelly HERE.

    Thanks.

  • jenniferfields39898
    jenniferfields39898 Posts: 62

    Level 3

    I am using an Amazon fire tablet ninth generation and here is where I am stuck.

    Screenshot_20221208-081143.png
    Screenshot_20221208-081119.png

    Please let me know how to fix this and have a nice day.

  • DieOmimi
    DieOmimi Posts: 41,764

    @jenniferfields39898 it looks like your device is not supported. Can you please click on the 3rd tab (DEVELOPER INFO). As a rule, it says whether the device is supported. 

    Do you have a Fire HD 10 or a Fire 7 (both 9th generation)?

Hey! Would you like to give us your opinion?

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