How do I download these games when it is stuck at zero percent download?

jenniferfields39898

How do I download candy crush friends saga and candy crush jelly saga when it is stuck at zero percent download? Please let me know and have a nice evening?

kiara_wael

Hi and Welcome to the King Community

This Candy Crush Saga forum but not to worries will moves to the correct forum .

Please visit Candy Crush Friends Saga Community here

https://community.king.com/en/candy-crush-friends-saga/categories/support1

For quick answers, I'll tag Friends Mod @DieOmimi

Thank you

DieOmimi

Thank you @kiara_wael.

@jenniferfields39898 welcome to our community. Can you please tell me on which device you are trying to download our games?

Can you please click on the links (green font) and take a screenshot if your device does not download the games?

Thank you very much.

Download Candy Crush Friends Saga HERE.

Download Candy Crush Jelly HERE.

Thanks.

kiara_wael

Hi and Welcome to the King Community

This Candy Crush Saga forum but not to worries will moves to the correct forum .

Please visit Candy Crush Friends Saga Community here

https://community.king.com/en/candy-crush-friends-saga/categories/support1

For quick answers, I'll tag Friends Mod @DieOmimi

Thank you

DieOmimi

Thank you @kiara_wael.

@jenniferfields39898 welcome to our community. Can you please tell me on which device you are trying to download our games?

Can you please click on the links (green font) and take a screenshot if your device does not download the games?

Thank you very much.

Download Candy Crush Friends Saga HERE.

Download Candy Crush Jelly HERE.

Thanks.

jenniferfields39898

I am using an Amazon fire tablet ninth generation and here is where I am stuck.

Please let me know how to fix this and have a nice day.

DieOmimi

@jenniferfields39898 it looks like your device is not supported. Can you please click on the 3rd tab (DEVELOPER INFO). As a rule, it says whether the device is supported. 

Do you have a Fire HD 10 or a Fire 7 (both 9th generation)?