Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
I am a die-hard Candy Crusher. I have been playing over 8 years and a Sapphire Royalty memeber, as well as over 5000+ levels. I see promotions for Holiday features and other fun, exciting additions, but I cannot get them on my game. I've updated my app, logged out and vack on, and even contacted King for assistance but I get a generic response that not everyone gets the features. Does anyone know why? Has this happened to you? Please let me know. I really enjoy this gane and want to be oncluded on tje "candy crush games"
Hi and welcome to the King Community.
Yes you're right,and Thank you for the feedback. The features might be temporarily unavailable as features come and go. They are not the permanent part of the game and can be replaced or unavailable at any time. Always keep your game up to date and hopefully it might return to you.
Please check this page here