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New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
connections
denisegood
Posts: 20
Level 3
in Support
I am connected to the internet but I am receiving the following message.
I am not receiving any gifts
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Answers
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Hi and Welcome to the King Community
Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Please Check app update - Log out game - Restart Device - Open game and Log in.
You will find complete information HERE
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Are you able to also try signing out of your account and back in within the app to see if that helps :)
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I have - Logged out game - Restarted the Device - Opened the game and Logged back in. This did not correct the issue. I downloaded a different game and did not have any issues. I am only having the issue with this game
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