connections

denisegood

I am connected to the internet but I am receiving the following message.

connection message.jpg

I am not receiving any gifts

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/389556/connections

Hi and Welcome to the King Community

Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

Please Check app update - Log out game - Restart Device - Open game and Log in.

You will find complete information HERE

Lindark

Are you able to also try signing out of your account and back in within the app to see if that helps :)

denisegood

I have - Logged out game - Restarted the Device - Opened the game and Logged back in. This did not correct the issue. I downloaded a different game and did not have any issues. I am only having the issue with this game