Event icon covers the level so I can’t click on it

uberbink

On level 12858, the Yeti icon is obscuring the level, so I can’t click on it to progress. When I click the yeti, it tells me to reach it to get prizes, but neither gives me the prize nor opens the level. Rotating the screen doesn’t help. It’s a bummer as I had a few minutes of unlimited lives left that I couldn’t use to progress.

kiara_wael

Hi and Welcome to the King Community

Please Check app update - Log out game - Restart Device - Open game and Log in.

Lindark

Try signing out of your account within the app and signing back in, that might help too

Alienscar

https://community.king.com/en/candy-crush-saga/discussion/389710/event-icon-covers-the-level-so-i-can-t-click-on-it

Hello uberbink you aren't alone in suffering from this issue as other people have complained about the same thing previously.

There is nothing you can do to fix the issue as it is something that King has caused.

Until King fixes the issue one thing that you can do to get around this issue is to play the level using the Episode Race. I see that you are currently first in your Episode Race and if you select the Race and then Play it takes you directly to the level.

Doondie

https://community.king.com/en/candy-crush-saga/discussion/389710/event-icon-covers-the-level-so-i-can-t-click-on-it

In addition to @Alienscar's advice, you could also try the Challenge a Friend feature - it can take you straight to the next available level.

Good luck! o/