Where is the close button?

staves_spoke

This appears after finishing a level. Where is the x button? Doesn’t appear in both landscape and portrait modes.

kiara_wael

Hi and Welcome to the King Community

Which device are you play ?

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/389739/where-is-the-close-button

Welcome to the King Community 🥰

Thank you for the report with screenshots and we hope this issue will resolved soon😊

Lindark

Hi, it looks like your game is glitching out a bit. I would recommend shutting down your device and rebooting the app to see if this helps

teeweiping

Hi! @staves_spoke can you shutting down your device and rebooting the app to see if this helps?

mirafi

Several users have experienced a bug that app freezes after every successful level. ”Girl” popup on the screen but not a button to close that.

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/389830/bug-in-game-with-iphone-12-pro

Hi and Welcome tp the King Community

Thank you for reporting . Ill give this feedback to the Game Team !

QueenB

This issue has been reported @mirafi, thank you for letting us know and we hope it will get sorted out as soon as possible!

In the meantime, I hope that closing the game app and opening it again does the trick, although it's not the best experience 😝

Qantas

When the survey and add friends pop up

appears the screen freezes and I have to delete the app and re load.