Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This appears after finishing a level. Where is the x button? Doesn’t appear in both landscape and portrait modes.
When the survey and add friends pop up
appears the screen freezes and I have to delete the app and re load.
This issue has been reported @mirafi, thank you for letting us know and we hope it will get sorted out as soon as possible!
In the meantime, I hope that closing the game app and opening it again does the trick, although it's not the best experience 😝
Hi and Welcome tp the King Community
Thank you for reporting . Ill give this feedback to the Game Team !
Several users have experienced a bug that app freezes after every successful level. ”Girl” popup on the screen but not a button to close that.
Hi! @staves_spoke can you shutting down your device and rebooting the app to see if this helps?
Hi, it looks like your game is glitching out a bit. I would recommend shutting down your device and rebooting the app to see if this helps
Welcome to the King Community 🥰
Thank you for the report with screenshots and we hope this issue will resolved soon😊
Hi and Welcome to the King Community
Which device are you play ?
New here? Sign in or create an account to join the fun.
Hi everyone, We’ve seen several reports from players where the Win Streak reward screen freezes and players are unable to continue playing as expected. The good news is that this issue has already been flagged to the Studio, and the team is currently looking into it. We understand this is frustrating, especially when it…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
