I lost my progress

Vicki_Firkins

hi king, I lost everything on my computer including my level on candy crush. I think I was on level 8080. Now I'm back on level 3. How do I get back to my level. Please help

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/389748/candy-crush-problem

Hi and Welcome to the King Community

Please email Player Support so they can restore the levels manually on your account.

Go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send them an email. Don't forget to mention what level you were on! 

It's important that you choose "Problems with my game" as your topic and "Game didn't save" as your subtopic. 

For more info Please check this page

https://community.king.com/en/candy-crush-saga/discussion/251570/%EF%BB%BFhave-you-lost-your-levels-heres-how-to-get-them-restored

I hope you're back on track really soon! 

Lindark

Hello, your level progress is connected to your King account (email address). Try to sign in with that and recover password!

teeweiping

Hi! Have you sign up a King account with an email address?