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Hello @ligiashank 🤗 Hearty Welcome to our King Community!
It is the “change” that was brought by the Candy Crush Studio team, and we got the news that the game will stay like that for now!!
For past 6 months, they ran tests by sending the Portrait mode to various groups of players on various devices! I guess the test might been a success, the change was brought in to all devices!!
Now, all we can do is provide our feedback and hope that they will listen and change it back 🤞
If you have any further questions, please post back by typing in the blank box given below to my comment.
Thank you for joining our Community and providing your feedback!
Hello @Gbabies5 and @recross1014 🤗 Hearty Welcome to our lovely King Community!
Unfortunately, the small screen is not a glitch! The Candy Studio brought in the “Portrait Mode” a while ago to test. Now, they sent the change to all devices AND it is here to stay ☹️☹️
Sorry! The King Player Support cannot fix it, as it is a “change” made by the game Studio!! All they can do is record our complaints and give the feedback to the Studio team😶