Can't open next level, it's blocked

Carol-38

I have seen another post re this but can't find it to see the answers. As you can see I am at 13061 but no matter what I do I can't open it as its covered and blocked by rewards I'll never get. I have logged out and back in more than once but that doesn't help.

QueenB

https://community.king.com/en/candy-crush-saga/discussion/389924/cant-open-next-level-its-blocked

Oh boy 😬

I've reported this to the team and in the meantime, are you able to try landscape mode (if you have this option as some do not due to a test) and see if that helps?

Carol-38

https://community.king.com/en/candy-crush-saga/discussion/comment/2485758#Comment_2485758

Thanks, it's sorted now. I kept tapping on the dragon and it finally opened.

QueenB

https://community.king.com/en/candy-crush-saga/discussion/389924/cant-open-next-level-its-blocked

Oh boy 😬

I've reported this to the team and in the meantime, are you able to try landscape mode (if you have this option as some do not due to a test) and see if that helps?

Carol-38

https://community.king.com/en/candy-crush-saga/discussion/comment/2485758#Comment_2485758

Thanks, it's sorted now. I kept tapping on the dragon and it finally opened.

Doondie

https://community.king.com/en/candy-crush-saga/discussion/389924/cant-open-next-level-its-blocked

Here:

https://community.king.com/en/candy-crush-saga/discussion/comment/2483333#Comment_2483333

https://community.king.com/en/candy-crush-saga/discussion/comment/2438987#Comment_2438987

QueenB

https://community.king.com/en/candy-crush-saga/discussion/comment/2485764#Comment_2485764

That's good to hear, but still, it should not be that challenging to open your level 😅

We've passed on the feedback, and hopefully, there is something we can do to improve that ☺️