Episode race bug?

Gabi-3

Playing under Chrome and Win10 there is a problem with the episode race.

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/389979/episode-race-bug

Hi and Welcome to the King Community

Thank you for reporting. I'll give this feedback to the Game Team!

Tess92

Hi @Gabi-3 and welcome to our Community! 😊

What is the problem? I can't figure it out from the screenshot.

Gabi-3

https://community.king.com/en/candy-crush-saga/discussion/comment/2486665#Comment_2486665

Hi! On the first, I am at level 13085, and the flag says, I need to finish level 13041 to start the race.

On the second, I am at level 13177, and the flag says, I need to finish level 13177 to start the race, however the race should start at level 13176.

Gabi-3

Hi! Today the situation is the same as last week. The bug is still working :(

I am at level 13177, and the flag says, I need to finish level 13131 to start the race.

anasshahin

I need help in my episode race it is not found in my game how i can start it

QueenB

https://community.king.com/en/candy-crush-saga/discussion/comment/2492896#Comment_2492896

Sorry to see this is still persisting, but thanks for flagging this again!

I've passed it on to the team so they can advise, but I was wondering something, what happens if you replay level 13 131?

Does it open the Episode Race if you replay?

QueenB

https://community.king.com/en/candy-crush-saga/discussion/comment/2492956#Comment_2492956

Hi there 😃

If the issue is that you do not have the feature, then I'm afraid you do not have it, and it's not something we can add to your game.

Whenever we create a new feature, we like to test it with a small group of players first to ensure they like it as much as we do. To do this, we always have a randomly selected group of players test the feature and, based on their feedback, decide whether it's something we want to roll out to all our players.  

Once the testing has taken place, we'll roll it out so more people can play it. However, due to the huge community of players we love, we sometimes have to split it up to make it manageable and accessible.

Millions of players in an event at any time is a lot of work, so we split it up into groups so we can keep it running and you have a better chance of accessing it.

Hope you understand 🙂

Gabi-3

https://community.king.com/en/candy-crush-saga/discussion/comment/2493438#Comment_2493438

I have replayed and finished level 13 131, and the Episode Race (flag) has disappeared.

QueenB

https://community.king.com/en/candy-crush-saga/discussion/comment/2493704#Comment_2493704

Thanks for the update 😀

Okay, keep playing, and hopefully, the Race will show up again 🤞

Please keep us posted, and thank you 🤗

Gabi-3

Hi! The problem is still existing. It is getting pretty annoying.

Moreover, couple weeks ago I won several Episode Races, and get 40 goldbars at each win. The progress is stopped, and I am wondering if I will be able continue win the streak ever again... :(

The screenshots are from 2 different PCs, the same day - as today.