I have been unable to connect to the server for over 3 weeks

procrastinators

I tried to get my phone to connect to your server, but somehow it is not working. I am unable to make any purchases. I am also not receiving any rewards or bonuses. It is very difficult to move onto the next level. Help

kiara_wael

Hi and Welcome to the King Community

Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

Please Check app update - Log out game - Restart Device - Open game and Log in.

You will find complete information HERE 

Doondie

https://community.king.com/en/candy-crush-saga/discussion/390041/i-have-been-unable-to-connect-to-the-server-for-over-3-weeks

Has something changed in your circumstances - new phone, new operating system, new Internet provider?

Have you tried another device?

What level are you at? Need help?