Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
My user ID is below
Hello, newbie Clare,
Welcome to the forum! 🎉
What exactly is the matter - you can't buy stuff with real money and/or can't use your gold bars for extra moves and boosters?
When was the last time you could connect to the game store?
Has anything changed since then - your phone, your phone's operating system or whatever device you're playing on?
What is your country of residence?
Are you logged into your Google/Apple account? Easiest way to check is by opening the respective app store (Play Store if you're an Android user) and make sure you're logged into your account.
Can you see ads (for Sweet Cinema, for extra moves etc)? If you can, then bear in mind that making a real money purchase will put you in a blacklist and no ads will appear for you anymore.
Good luck! 😇
Hi and Welcome to the King Community
Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Please Check app update - Log out game - Restart Device - Open game and Log in.
You will find complete information HERE
New here? Sign in or create an account to join the fun.
Unable to purchase
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have not…
