Technical Issues with level 5640

Sarah519

Hi Candy Crushers - I’m having a really difficult time with level 5640. After a couple of moves the game kind of goes crazy - the spinners where the striped candies come out start spinning uncontrollably and won’t stop. I let them spin for as long as an hour yesterday and there was no change. The only way to get out of it is to quit the game and restart but that means losing a life. And when I do quit out of the level, the same glitch happens all over again when I try to play it again. I’m adding a picture for reference.

Sarah519

UPDATE - it finally let me pass after recognizing that I cleared all the jellies but now it’s frozen on this screen. See how there are striped candies within other striped candies that aren’t supposed to be there?

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/comment/2490524#Comment_2490524

Hi and Welcome to the King Community

Congratulations you have finished this level. Please check this page before you play

https://community.king.com/en/blog/discussion/250219/game-having-crashing-or-loading-issues

Mark_Nicholls

I'm also stuck, I've cleared the level but it won't move forward

Doondie

https://community.king.com/en/candy-crush-saga/discussion/comment/2540513#Comment_2540513

Helloes,

What device are you using? Tried clearing it on another version of the game - mobile, browser, Windows PC? Or on another device?

Mark_Nicholls

I'm using android, but 3rd time it cleared

Doondie

https://community.king.com/en/candy-crush-saga/discussion/comment/2540809#Comment_2540809

You mean problem solved? 🤔

If so, good job and have fun! 😜

tillykins

Got the same glitch… on iOS

nothings worked to clear it

Doondie

https://community.king.com/en/candy-crush-saga/discussion/comment/2541336#Comment_2541336

Hello, newbie glitcher,

Welcome to the forum! 👋

Do you mean the level enters into a never-ending loop of striped candy blasts or the next level doesn't start after clearing this one?

Have you tried another device such as another household member's phone, a tablet or a computer (where you could try the browser version or the Windows desktop version)?

If nothing works, feel free to drop me a message on Discord (Sun#0314) or Reddit (u/Sunnysboy) to see what we could do together.

Meanwhile you could write to Support for assistance.

Good luck! 👍

tillykins

The never ending loop…

will go try on laptop, thanks

SDR567

https://community.king.com/en/candy-crush-saga/discussion/comment/2490524#Comment_2490524

I am having the same issue with level 5640. Cleared the level on first try, spinners went crazy and the level was stuck. Gave up and just played the level again. Same thing happened. Maybe it’s a sign that I need to stop playing this game? I figured out if I went out then back in i would get a tiny bit of progress. Finally had to just close it snd reopen. Of course, progress was gone.