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i had about 300 gold bars and they have all disappeared, where do i go to get them back?
Hello, Ms. Newbie,
When did you last see your gold bars? Has anything happened since then? Does anyone else play on your account?
What level are you at? Do you have the Candy Royale feature?
Have you contacted Support already?
Hi and Welcome to the King Community
It sounds like your mother's game might not be properly connected. Try disconnecting the game from the Facebook or King account, restart the device, reconnect again and make sure she uses the correct email address, which should be linked to the game.
If you still need assistance, head to the Settings in the game and Help Center (the question mark below). Choose a topic and any of the FAQ:s. You'll then find the "Contact us" at the bottom of the article:
This will send an email to Player Support with all your game details so they can help
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Hi everyone 👋 When you open a level, you can see the level objectives before you start playing. For example: clearing jelly, collecting ingredients, or completing candy orders. We're curious about how you use that information. Do you look at the level objectives before starting a level? And if you do, does it help you…
Hi everyone! Over the years we’ve received some really heartwarming messages from players who want to celebrate someone special in their lives. Sometimes it’s a mother who has been playing for years, a grandparent who just reached an incredible level milestone, or a friend who never misses a daily level. And we love…
It’s happening.. Candy Crush Saga All Stars 2026 is officially here and you are part of it 🥳 This is the moment where everyday players step onto the biggest stage in Candy Crush Saga, collecting blue Candies, climbing leaderboards, and competing for a share of $1,000,000 USD. If you’ve been waiting for your shot, this is…
