Ads not working

aberry7547

A lot of the ads have started to crash/not work when getting extra moves at the end of the game. It’s really annoying.

Can this be fixed please?

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/390648/ads-not-working

Welcome to the King Community 🥰

We are sorry for your trouble. I think your game app is crashing when ad video is on so please follow the troubleshooting steps as per below link and let me know.

https://community.king.com/en/blog/discussion/250219/game-having-crashing-or-loading-issues

Thank you.

aberry7547

Thanks, however the above does not fix it. It’s not all ads, it’s some, I’m thinking it’s perhaps a new one you have introduced recently as this only just started happening.

Sometimes 1 ad will work then the next won’t, or the first 2 will work and the 3rd won’t or the 1st one won’t. Each time it happens the game has to be reloaded.